Terms & Conditions

Making a Purchase

Making A Purchase Payment can be made by Cheque, Postal Order and Credit/Debit Card, which will be processed on receipt of your order.

Shipping and Handling

Park Promotions UK Ltd does not deliver to PO Box numbers, BFPO addresses or to an address outside the UK and Channel Islands. All products are subject to availability and in the event of over subscription a product of equal or higher value will be substituted. Your statutory rights are not affected.

The majority of orders will be delivered by Royal Mail, however, large, bulky items may be delivered by courier. Goods will be delivered within 28 days. If there are delays in dispatching your products a letter will be sent informing you of dispatch schedule.


Park Promotions UK Ltd guarantees that all goods will arrive to you in a satisfactory condition, as they were when dispatched from our centre. Your order will be carefully packed for optimum quality standards. Please contact us within 14 days if you have an enquiry or complaint. We will respond to you by return to ensure a high level of customer satisfaction at all times.

Right to Cancel

Park Promotions UK Ltd acknowledges the consumer's right to cancel an order. A consumer must give notice of cancellation of an order in writing to the correspondence address of the company within 7 working days of receipt of ordered goods. This shall operate to cancel the contract.

Complaints / Returns

At Park Promotions UK Ltd, we will deal with complaints promptly if they are made within 14 days of receipt of your order. If your order arrives badly damaged, or with missing items, please inform us immediately, and keep damaged packages until you hear from us. If we are satisfied with your complaint, we will offer you a full refund or replacement or issue a credit/voucher for the appropriate value. We may ask you to return the product to us when dealing with the complaint. In the event of an unsuitable substitute Park Promotions UK Ltd will credit your account with the appropriate value for the purchase.


All descriptions and illustrations contained within our website, and all other company literature is accurate in our experience.

Reaching Us

You can contact our customer service line on (Lo-call Rate) 0844 847 9456 from 9am - 5pm Monday to Friday, except Bank Holidays and Public Holidays. Alternatively, you can contact us via the website www.park-promotions.co.uk and select the 'Contact Us' link from the main header bar.

Contract of Supply

Your contract of supply is with Park Promotions UK Ltd, registered in England and Wales. Company Registration Number 6637291. Registered Office: Hoste House, Whiting Street, Bury St Edmunds, Suffolk, IP33 1NR.

Privacy Policy

Park Promotions UK Ltd strictly adheres to the terms of the UK Data Protection Act of 1984 and 1998. We are registered with the Data Protection registrar and are fully compliant with the latest data protection legislation. Occasionally we may pass your details to companies carefully selected by us. If you prefer for your details not to be passed on please inform us in writing or use the opt in/opt out data protection options on our literature. Park Promotions UK Ltd will, unless you have opted out, mail and e-mail you from time to time to inform you of any special offers or promotions we are undertaking. We will use the contact details provided by you during the registration process.